Miss Jindamas Maneepong (second from left), Director of International and Provincial Stations Department, Thai Airways International Public Company Limited (THAI), recently received two awards on behalf of the company, “Best Check-in Service Award-Waiting Time in Check-in Queue” and “Cross Company Excellence Award – Certificate of Appreciation,” from Dr. Peter Lam (third from left), Chairman of the Hong Kong Tourism Board (HKTB), at the “HKIA Customer Service Excellence Programme Award Presentation 2017,” which was attended by members of THAI Management and staff at Coach Hall Terminal 2, Hong Kong International Airport.
Hong Kong International Airport initiated the “Hong Kong International Airport-Customer Service Excellence Programme” in 2002 to award and express its gratitude to airlines and other associations that operate at Hong Kong Airport and help create increased customer satisfaction by delivering the best in passenger services. THAI’s Hong Kong Station is pleased to receive these two awards, which add the previous awards that it has received from this program on a regular basis.
THAI operates daily roundtrip flights on the route Bangkok – Hong Kong at a total of 35 flights per week. In addition, THAI also operates daily roundtrip flights on the route Phuket – Hong Kong at seven flights per week.